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Calendar

  • How does Pulse work with my calendar?
  • How Pulse calendar works with regional Holidays
  • Which emoji does Pulse display in Slack status for common calendar event titles?
  • How to create rules to automatically update your status based on your calendar events

General

  • How do I turn on, off, or pause Pulse status in my Slack workspace?
  • I want to connect to another data source that you don’t support?
  • How do Pulse settings work for ‘Away’ and ‘Pause notifications’ in Slack?
  • How to migrate from Holopod app to Pulse

Integrations

  • How do I connect Google Drive, Zoom, Trello, Jira, and the other integrations?
  • How do I deauthorize the zoom app integration?
  • Why should I connect to the Pulse integrations?
  • How do I disconnect Google Drive, Zoom, Jira, and other integrations?
  • What are the benefits of connecting Zoom?
  • Learn about the Google Drive sharing settings
  • Getting started with the Google Meet Pulse Chrome Extension

Release Notes

  • Release Notes

Pulse API

  • I’d like to bring Pulse status and features into my application

Troubleshooting

  • How to upload your Pulse logs for troubleshooting when requested from the support team?
  • Issues installing the Pulse Helper app?
  • How to deploy Pulse via Microsoft Installer
  • Troubleshoot Location (Places)
  • Slack mobile app is not updating with Pulse status

Security & Compliance

  • What data does Pulse have access to?
  • What are Pulse GDPR Sub-Processors

Automatic Status

  • Supported applications for Pulse automatic meeting detection
  • Sharing When You’re in a Meeting or Conversation
  • How does Automatic Focus Detection work?
  • How does ‘App Detection’ work?
  • Which work apps are supported for the Pulse ‘App Detection’ feature?

Getting Started

  • Pulse Onboarding Guide for Mac & Windows
  • Where can I download the Pulse desktop helper application?
  • How to add Pulse to my Slack workspace?
  • How do I set my work hours in Pulse?
  • How do I set a custom status in Pulse?
  • How do I see my current status shared via Pulse?
  • Tips & Tricks

Troubleshoot Location (Places)

If you are experiencing issues with the ‘Places’ feature, please find the steps for troubleshooting below:

MacOS

Open the System Preferences app

Go to ‘Security and Privacy’ and select ‘Location services’ at the top of the list. You can also get there quickly by searching ‘Location’ in the top tab.

If the panel on the right is grayed out, click the padlock icon on the bottom left corner of the window to unlock the panel. You will need to enter your administrator password.

Make sure the ‘Enable location services’ checkbox at the top is checked.

Scroll until you see Pulse and ensure that it is checked.

Return to the Pulse app. To check location, click ‘Add a Place’ and click the arrow button to find your location and an address near you.

Additional Troubleshooting

Try restarting the Pulse App

Launch the macOS Maps App and see if it is able to pinpoint your current location. If that does not work you may not be in an area with enough Wifi access points to provide location services.

Still need help? Contact us.

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Updated on May 4, 2022

Automatic status for Slack.

 

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Automatic status for Slack.

 

© 2022 Lentil AI, Inc.