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Pulse is a winner 🏆 of Slack’s 2022 Digital HQ Slackathon!

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Calendar

  • How does Pulse work with my calendar?
  • How Pulse calendar works with regional Holidays
  • Which emoji does Pulse display in Slack status for common calendar event titles?
  • How to create rules to automatically update your status based on your calendar events

General

  • How do I turn on, off, or pause Pulse status in my Slack workspace?
  • I want to connect to another data source that you don’t support?
  • How do Pulse settings work for ‘Away’ and ‘Pause notifications’ in Slack?
  • How to migrate from Holopod app to Pulse

Integrations

  • How do I connect Google Drive, Zoom, Trello, Jira, and the other integrations?
  • How do I deauthorize the zoom app integration?
  • Why should I connect to the Pulse integrations?
  • How do I disconnect Google Drive, Zoom, Jira, and other integrations?
  • What are the benefits of connecting Zoom?
  • Learn about the Google Drive sharing settings
  • Getting started with the Google Meet Pulse Chrome Extension

Release Notes

  • Release Notes

Pulse API

  • I’d like to bring Pulse status and features into my application

Troubleshooting

  • How to upload your Pulse logs for troubleshooting when requested from the support team?
  • Issues installing the Pulse Helper app?
  • How to deploy Pulse via Microsoft Installer
  • Troubleshoot Location (Places)
  • Slack mobile app is not updating with Pulse status

Security & Compliance

  • What data does Pulse have access to?
  • What are Pulse GDPR Sub-Processors

Automatic Status

  • Supported applications for Pulse automatic meeting detection
  • Sharing When You’re in a Meeting or Conversation
  • How does Automatic Focus Detection work?
  • How does ‘App Detection’ work?
  • Which work apps are supported for the Pulse ‘App Detection’ feature?

Getting Started

  • Pulse Onboarding Guide for Mac & Windows
  • Where can I download the Pulse desktop helper application?
  • How to add Pulse to my Slack workspace?
  • How do I set my work hours in Pulse?
  • How do I set a custom status in Pulse?
  • How do I see my current status shared via Pulse?
  • Tips & Tricks

Issues installing the Pulse Helper app?

The Pulse Helper app is installed on your desktop computer and is separate from the Slack App, which is installed in your Slack workspace.  If you are having trouble installing the Pulse Helper app, please see some common fixes below: 

First, here is a link to download the Pulse Helper app for both Windows and Mac:
https://app.getpulse.team/app/download

 

Common installing issues on Mac

1.) After your download completes, be sure to open the DMG file and drag the app into your application folder to complete the installation.

2.) By default, the security and privacy preferences of your Mac are set to allow apps from the App Store and identified developers.  If you encounter the error below, your Mac security settings toggle needs to be updated to allow apps from the App Store and identified developers:

3.) In System Preferences, click Security & Privacy, then click General. Click the lock and enter your password to make changes. Select ‘App Store and identified developers’ under the header “Allow apps downloaded from.” (You can read more about these settings in the Apple support article ‘Safely open apps on your Mac‘.

 

Common installing issues on Windows

1.) Reboot Your Computer – This is a common troubleshooting step, but important for a reason. The reason that software is not installing on your computer could be from a temporary glitch. Before you jump into more focused fixes, you should reboot to get back to a clean state.

If you still can’t install software after a reboot, continue troubleshooting further with the next steps.

2.) Check App Installer Settings in Windows – Windows 10 allows you to install both traditional desktop apps and apps from the Microsoft Store. Certain settings will restrict you to only installing Store apps, so you should check those first.

To do this, head to Settings > Apps > Apps & features. At the top, you’ll see a Choose where to get apps section. If the dropdown is set to The Microsoft Store only (recommended) then you won’t be able to install apps from anywhere else. This prevents you from installing traditional Windows desktop software.

Change this to Anywhere (or Anywhere, but let me know if there’s a comparable app in the Microsoft Store if you want) and Windows won’t block you from installing software anymore.

If you’re on an older version of Windows 10, you should also check a similar setting in Settings > Update & Security > For developers. Here, under Use developer features, make sure that you have Sideload apps selected. Picking Microsoft Store apps can prevent you from installing regular software.

Windows 10 Developer App Setting

On modern versions of Windows 10, you won’t see these three options. Instead, you’ll see a single Developer Mode slider. This is not necessary to install apps on Windows 10, so you can leave it disabled. It doesn’t hurt to enable it while you’re troubleshooting, but you can turn it back off once everything is working.

Still need help? Contact us.

Contact us.

Updated on February 25, 2022

Automatic status for Slack.

 

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Automatic status for Slack.

 

© 2022 Lentil AI, Inc.