Privacy Policy

Last Updated: October 25, 2021

At Lentil AI, Inc (makers of the Pulse app), we value your trust and take the security of your personal information very seriously. We do everything in the most security-conscious way to provide our customers with the best experience possible. To make it easier for you to understand what we do with your data, we have provided a short summary below in advance of our full privacy policy. We are working towards our SOC 2 compliance as well which should be completed soon.

If you have any concerns or would like to better understand how we use data, please contact us at privacy@getpulse.team.  Below is a high-level summary.  Note, only a subset of these apply depending on how you have configured your Pulse status:

General Policy:

Our full Privacy Policy is below. Please let us know if you have any questions at privacy@getpulse.team.

 

Privacy Policy (Full)

Last Updated: October 25, 2021

Lentil AI, Inc. (collectively “https://getpulse.team” website and desktop application products and services (the “Services”) operated by Lentil AI, Inc. (“Lentil”, “us”, “we”, “our”, or “Pulse”) are committed to protecting your privacy and ensuring you have a positive experience on our website and in our application when you use our products and services. (“Services”).

This policy outlines our data handling practices, and in particular how we collect, use, and disclose Personal Data. It covers all Personal Data that you affirmatively provide during your interactions with us, information that we automatically collect when you interact with our Services, and information that we collect about you from third parties. The policy is applicable in regions in which we do business, and also describes rights you may have to control our use of Personal Data and how to exercise those rights.

As used in this Privacy Policy, “Personal Data” means any information that can be used to identify or is reasonably linkable to a specific person.

This policy may be updated from time to time for reasons such as operational practices or regulatory changes, so we recommend that you review our Privacy Policy when returning to our Services.  If we propose to make any material changes, we will notify you via the Pulse application. We encourage you to periodically review this page for the latest information on our privacy policy.

Collection of Your Personal Data

We may gather the following categories of Personal Data about you. Note, only a subset of these apply depending on how you have configured your Pulse status.

We collect this data to provide you with the best experience with our Services. Note, other service providers who help us deliver our services such as Amazon Web Services and Google Cloud may collect or have access to information on our behalf. We confirm that our service providers do not sell Personal Data they receive from us or on our behalf and that they only use Personal Data in order to perform the services we have asked of them unless otherwise required by law.

We may also receive other Personal Data that third parties collect in other contexts, which we may use in order to better understand our users, and enhance our services.

Payments

We provide a paid Service and use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processor we work with is Stripe.

Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Pulse Services

The Services allow you to integrate various third-party applications to automate status including Google Drive, Google Calendar, Outlook Calendar, Jira, Trello, Zoom, etc.. To connect third-party applications, you must have an account and authenticate with each third-party application. We will store the login credentials or associated tokens to allow us to continue to provide the Services. We will also collect any data or content contained within the third-party application required for our Services. We allow you, or your account administrator, to email us at privacy@getpulse.team to request to delete or export your account data. If you have any further questions, please contact privacy@getpulse.team.

You may only use the Services according to our Terms of Service as applicable. We prohibit you from using the Services to transmit sensitive data such as regulated health information, financial information, or other sensitive information.

We are not responsible for how any third-party application collects, processes uses, retains, or discloses your information. The way a third-party application processes information is governed by the policies of the third-party application. We disclaim all liability or damage which may arise from the practices, actions, or omissions of any third-party application that you integrate.

If you are invited to join a Pulse team account, we will share your information with the team account holder and other team members. The team account holder will have access to your name, email address, avatar (if any), usage. Other team members will have access to your name, email address, and avatar (if any). Any information you share through a team account, including integrations that you create, may be visible to all team members of the team account.

The Services allow you to collect, process, transmit or disclose information, content, or posts that may include other parties’ personal information. You are responsible for ensuring that you have the right to collect, process, transmit or disclose other parties’ information. 

The Services are intended for use by organizations for their employees. Where applicable, the organization that holds the administrative account is the administrator of the Services and is responsible for the accounts over which it has control. That organization determines how to use the Services. For employees of an organization, please direct your data privacy questions to your account administrator, as your use of the Services is subject to that organization’s policies. We are not responsible for the privacy or security practices of an administrator’s organization, which may be different from this policy.

Use of Google Services

Users of the Services can integrate Google Calendar, Google Drive and use Google to authenticate. Information received from these connected third-party services will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

The personal information used by Pulse collected from you may include:

Google Drive 

Google Calendar

We use this information to facilitate automatic status in our Services. For example, the Services may display that the user is currently in a meeting or recently edited a document. In addition, the user can log into the Services using their Google account.

The user can disconnect their Google account from the Services at any time by removing access to that Google account via settings in our Services or by navigating to the Apps with access to your account link in your Google account.

Passive Data Collection

The Services use third-party service providers such as Google Analytics, to collect some information about you when you use our Services for purposes of analytics and support. Information collected may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referrer URL, exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We use this information to offer and improve our services and troubleshoot.

Cookies and Tracking Technologies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Lentil AI and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and gather information about our user base, such as location information based on IP addresses. Users can control the use of cookies at the individual browser level.

Use of Personal Data

We process your Personal Data (i) with your consent (where necessary), (ii) for the performance of any contract you have with us (such as your agreement with us that allows us to provide you with the Services), and (iii) for other legitimate interests and business purposes including in a manner reasonably proportionate to provide, operate, maintain and improve our Services.

We process Personal Data when you use our website and applications to use or sign-up to use our Services for purposes such as:

 

We process Personal Data when you visit our website as well to:

Facilitating Your Use of Our Services

We may collect Personal Data on behalf of our customers. For purposes of GDPR and CCPA, we are the “Processor” of that Personal Data, acting as a service provider on behalf and at the direction of our customer, and our customer is the “Controller” or decision-maker.  We are typically required to follow a customer’s instructions related to Personal Data we have collected on behalf of that customer. On a customer’s instructions, we may provide reports containing Personal Data relating to the customer’s account.

You can sign-up, and therefore consent, to receive email or newsletter communications from us. If you would like to discontinue receiving these communications, you can click the “Unsubscribe” link found in such emails or by emailing us at support@getpulse.team.

We send you push notifications from time to time. If you no longer wish to receive these types of communications, you can turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your devices such as operating system and user identification information.

Sharing WhenRequired

It is possible that in the future another company may acquire Lentil AI or our assets or that we may partner with or purchase another company to continue to do business as a combined entity. In the event that any such transaction occurs, it is possible that our customer information, including your Personal Data, may be transferred to the new business entity as one of our assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Data.

Geolocation Data

We collect various levels of information depending on what you have authorized and configured in ur Services’ settings about where you are located when you are using our Products. We use this information for purposes such as optimizing your connection to our data center and optimizing your automatic status experience with our Products.

Age Limit and Privacy Concerns

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at privacy@getpulse.team so that we will be able to do the necessary actions.

Does Lentil AI sell Personal Data?

We do not sell or rent your Personal Data to third parties for any purposes, including marketing. We share Personal Data within Lentil AI and its affiliated companies, and with third-party service providers for purposes of data processing or storage. We also share Personal Data with business partners, service vendors and/or authorized third-party agents or contractors in order to provide requested Products or transactions, including processing orders, processing credit card transactions, hosting websites, and providing customer support. We provide these third parties with Personal to complete/utilize the requested Product or transaction.

Data Subject Rights

We do our best to give you reasonable controls over the Personal Data we process about you as set forth below. Depending on where you reside, you may be entitled to certain legal rights with respect to your Personal Data.

Here are the types of requests you may make related to Personal Data about you, subject to applicable laws, rules, or regulations and business or user license restrictions or exceptions:

Under certain circumstances, we will not be able to fulfill your request if it is not technically possible after consent is provided to use our Services.  In order to make such a request of us, please contact us at privacy@getpulse.team or by writing to the following address:

Lentil AI
333 Ravenswood Avenue
Menlo Park, CA 94025

If you have a password-protected Pulse account, we will use your account information to verify your identity. If not, we will ask you to provide additional information needed to verify your identity. The type and amount of information we request will depend on the nature of your request, the sensitivity of the relevant information, and the risk of harm from unauthorized disclosure or deletion.

If you are a California resident and would like to designate an authorized agent to exercise any of your rights, please contact privacy@getpulse.team. In addition, you may have legal rights with respect to your Personal Data, including those set forth under the California Consumer Privacy Act (“CCPA”). Lentil AI is prohibited from discriminating against California consumers that choose to exercise their privacy-related rights under the CCPA.

If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland, or Switzerland, you may have legal rights with respect to your Personal Data, including those set forth under the EU’s General Data Protection Regulation (“GDPR”).

Data Retention

How long we retain your Personal Data depends on the type of data and the purpose for which we process the data. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required by law.

Linked Websites and Third-Party Services

Our websites and services may provide links to other third-party websites and services which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites you visit or the services you use.

Transfer and Storage of Personal Data

Our Services are generally hosted and operated in the United States (“U.S.”) through Lentil AI and its service providers. Data may be collected from wherever our users are located. We may transfer your Personal Data from the U.S. to any Lentil AI affiliate worldwide, or to third parties acting on our behalf for the purposes of processing or storage. Where local law requires, we may store data locally in order to comply with global regulations. By using any of our Services or providing any Personal Data for any of the purposes stated above, you consent to the transfer and storage of your Personal Data, whether provided by you or obtained through a third party, to the U.S. as set forth herein, including the hosting of such Personal Data on U.S. servers.

Contact Us

If you have any privacy-related questions or comments related to this privacy policy, please send an email to privacy@getpulse.team or by writing to the following address:

Lentil AI
Attention: Data Privacy Officer
333 Ravenswood Avenue
Menlo Park, CA 94025